If you need to contact an individual Here Comes the Bus (HCTB) account holder in your school district, you can do so from the HCTB Accounts screen. You can send the message via email or push notification, or both, and you can choose to send it immediately or later, at a scheduled date and time.

Note: To view the basic details of a parent's HCTB account, you can open the Account Details dialog box. (See Viewing the Details of a HCTB Account.) For steps on using the HCTB Proxy, go to Using the HCTB Proxy. To see what the other options at the top right of the HCTB Accounts screen do, see Navigating the HCTB Accounts Screen.

To send the HCTB account holder a message, follow these steps:

1. Click  >> HCTB Accounts.
    
   The HCTB Accounts screen will appear, listing all your HCTB accounts by account-holder name.
       
2. Click the check box at the far left in the row of the parent's account.
    
3. Click  at the top right of the screen.
    
   The Send Message dialog box will appear.
     
   
4. Type the subject of the message in the Subject box.
     
5. Type the message text in the Message box.
    
6. In the Delivery Details area, select the format(s) in which to send the message (via email and/or push notification). ( means selected, and  deselected.)
    
7. Select when you want to send the message:
    
   • To send it immediately, click Now.
      
   • To schedule it to be sent in the future, click Later and then follow these steps:
      
     1. Click the date picker and select the date to send the message.
          
     2. Click the time picker and select the time of day.
         
8. Click Send Message.