The Defect History screen lists vehicles in your fleet that had items your drivers failed (the defects) when filling out inspection forms on your mobile data terminals (MDTs). If you would like to add a note about a specific defect to Synovia, follow these steps:
Note: The MDT menu (and Defect History menu option) will be available in Synovia only if your organization has purchased mobile data terminal devices.
For more details about the Defect History screen, go to Viewing Vehicles with Failed Inspection Items. To see how to mark a defect as fixed, check out Marking a Failed Inspection Item As Fixed.
- Click
>> Defect History.
The Defect History screen will appear and list vehicles with any failed items from inspection forms your drivers completed.
- In the row of the vehicle (and driver who filled out the inspection form) with the failed item for which you want to add a note, click
.
Note: If necessary, you can filter the Vehicle column to find the vehicle you need (see Sorting and Filtering Column Data).
The list of defects submitted by that driver for the vehicle will appear.
- Click the row of the failed inspection item you want to add a comment for.
- Type your message in the Add a Note to Defect Name box.
- Click Add Note.
Your message will appear in the Note column of the item's row.