The HCTB menu is available only if your organization has purchased both Comparative Analysis (CA) and Here Comes the Bus (HCTB). If you don't have these modules and would like to add them, contact your fleet advisor or project manager.


HCTB Messaging is a feature that enables users with Admin privileges to send an email message and/or a push notification to a selected group of parents who have signed up for HCTB. This article describes the various features of the HCTB Messaging screen, which you access by clicking  >> HCTB Messaging.

Note: For information about the banner at the top and accordion menu on the left, see Navigating the Synovia Site.

The HCTB Messaging screen has two tabs:


  • Scheduled: Lists messages that have been written and planned to be sent out at a later date and time.
     
  • History: Lists messages that were sent out in the past.


These are the options at the top right of the screen:


  • : Begins the process of creating a new HCTB message. (See Sending a HCTB Message for details.)
     
  • : Deletes a scheduled message. (See Deleting a HCTB Message for details.)
     
  • : Saves the grid data as a PDF you can print.
     
  • : Exports the grid data to an Excel spreadsheet.


Here is an explanation of the grid icons and column headers, which are the same for both the Scheduled and History tabs:


  • : Opens the Message Details dialog box for the message.
     
  • User: The user who created and sent (or scheduled to send) the HCTB message.
     
  • Scheduled: The date and time the message will be (or was) sent out.
     
  • Email/: Indicates that the message will be (or was) sent via email.
     
  • Push Notification/: Indicates that the message will be (or was) sent via push notification.
    Note: If the space under Email or Push Notification is blank (as in the row of the third message in the figure above under Email), this indicates that the message will not be (or was not) sent using that format.
  • Subject: The text of the Subject line of the message.


Along the bottom of the screen are icons that enable you to navigate through the pages of data, if needed. See Paging Options for an explanation of these.