If you create a canned message you don't want or want to eliminate an existing one, you can delete it. The next time your drivers perform a sync on their MDTs (mobile data terminals), their list of available messages will be updated to only the ones remaining on your Canned Messages screen.


Note: For details about the Canned Messages screen, see Navigating the Canned Messages Screen.


To delete a canned message, follow these steps:


  1. Click  >> Canned Messages.

    The Canned Messages screen will appear.
     
      
  2. Select the check boxes in the rows of the canned messages you want to delete.
     
  3. Click  at the top right of the screen.
     
    A warning dialog box will appear.
       
  4. Click Yes.
     
    After the drivers next sync their MDTs, the list of messages on their Quick Text screen will be updated to remove the messages you deleted. Here's how the messages appear on the MDTs, with the 2018.08+ user interface (UI) first, and the older UI following: