If you need to see which users have read a broadcast message, follow these steps:
Note: For more information in general about broadcast messages, see Navigating the Broadcast Message Screen.
- Click >> Broadcast Message.
The Broadcast Message screen will appear.
The Users Read column shows the number of users who have seen each message.
- Click in the row of the message whose viewers you want to see.
The Edit Message Subject screen will appear.
A list of the Synovia users in your organization will be on the right, in the Message History grid. Users who have seen the message will have a date and time in the Read On column to the right of their names that indicate when they read it. If a user has no data in the Read On column, they haven't seen the broadcast message yet (and therefore haven't logged in to Synovia since the message was sent).
- Scroll through the user list to see who has read the message.
- When finished, you can click to return to the Broadcast Message screen.