Synovia Site (https://login.synovia.com)


  • Added an Approved Templates button and Templates column to the Installations screen so that users can see the documentation added by Synovia when an installation location has been approved (such as where a peripheral was mounted).
  • Changed the Contact Support link on the login page to direct to the Synovia Support Help Center (https://synovia.atlassian.net/servicedesk/customer/portal/38), where users can submit a case.
  • For report results specified using a Quick Range option (such as Last Week), added the actual dates that means to the Report Parameters section. (Previously, only the common date range ["Last Week"] would be shown.)
  • For reports whose drill-down results open the Vehicle History screen (such as Idle Daily Summary by Vehicle), corrected the map events to show only those applicable to the report (such as the Idle Alert event).
  • Fixed a bug with the Mileage Summary by Group and Mileage Summary by Primary Group reports that was displaying inflated mileage values for vehicles.
  • For consortium customers, fixed a bug that was allowing users to see all the vehicles in Fleet Tracking, not just the ones in the vehicle groups they're assigned to.


Comparative Analysis – Synovia Site


  • Fixed an issue with the School and Yard Monitors that was allowing users to see vehicle groups they weren't assigned to.
  • Fixed a bug with the Attendance screen that wasn't displaying all the student scans.


Here Comes the Bus


  • Added Custom List as a HCTB Messaging option to the Category drop-down list, with which customers can select recipients based on student ID (so that accounts can be targeted no matter what their student's school, vehicle, or itinerary assignment is).
  • For this new HCTB Messaging option, added the recipient list of students to the Sent Message Details window.
  • Fixed a bug that was sending HCTB messages to HCTB accounts that hadn't been activated yet.


To see a video of some of these new features, go to 2019.32 Here Comes the Bus Synovia Updates.


Mobile Data Terminals


  • Fixed a bug with Vehicle Inspection report results that was displaying the drivers' middle names as part of their last names.
  • Fixed an issue with the Inspection Setup Add New Group screen that was causing a long load time if a user finished creating one group and then clicked Add New Group to start another one.