This article contains links to videos on the K-12 software, the mobile app, the mobile data terminal (MDT), and Here Comes the Bus (HCTB).
Basic Use and the Core Menu
The following are links to videos on how to use basic features and the screens you access on the Core menu:
- Logging In: Logging in to the site.
- Resetting Your Password: Resetting your password using the Forgot Password? feature.
- Tracking Your Fleet: Using the Fleet Tracking screen to track your vehicles.
- Map Icons: Exploring the icons at the top of the map.
- Mapping Vehicle History: Retrieving the history of activity for one or more vehicles for a specified time frame.
- Viewing Hardware Data: Checking the health of your fleet hardware, vehicle by vehicle.
- Mapping Vehicles near a Vehicle: Finding fleet vehicles in close proximity to a certain bus or address.
- Using Work in Progress: Returning to a task you were previously working on but left in the middle of the process.
- Using Favorites: Saving screens you commonly use to the Favorites menu, plus quickly accessing them.
Reports
The following videos cover reports:
- Running a Report: Running a report to return data for specific vehicles over the course of a chosen period of time, plus saving a report.
- Scheduling a Report: Setting up a report to run on a regular basis.
- Viewing Report History, Saved Reports, and Scheduled Reports: Checking reports you've run in the past, those you've expressly saved, and ones you have scheduled.
Comparative Analysis
You can learn about Comparative Analysis (CA) in these videos:
- CA Planned vs. Actual by Stop: Comparing all the planned stops and stop times for your buses against the actual stops and times.
- CA Substitutions: Adding and viewing substitutions on the Substitutions screen, including making a stop-level substitution.
- CA Substitutions Legacy: Adding and viewing bus substitutions on the Substitutions Legacy screen.
- CA School Monitor: Observing buses in school locations in real time as they arrive at and depart from the schools.
- CA Route Monitor: Checking your routes live, which enables you to make sure that they are running on time.
- CA Yard Monitor: Watching yard departures and arrivals in real time.
- CA Dispatch Monitor: Making sure that your routes are all covered in real time.
- CA Calendar Exceptions: Scheduling partial or full days your fleet will not be operating in order to adjust the planned dates and times in the software and keep your PvA data up-to-date.
- CA Import Results: Viewing details about the most recently imported data from your routing system and the status of the import.
- CA Entity Mapping: Checking the mapping of entities from your planning system to the matching entities in the software on the Entity Mapping tab of the Mapping screen.
- CA Itinerary Mapping: Seeing the mapping of routes from your planning system to vehicles in the software on the Itinerary Mapping tab of the Mapping screen.
System Administration
These videos demonstrate System Administration tasks:
- Users: Adding and editing user profiles.
- Vehicles: Adding and editing vehicles and exploring the features of the Vehicles screen.
- Alert Admin: Adding and editing an alert.
- Groups: Adding, editing, and deleting groups.
- Roles: Exploring the default roles that are available, plus adding and editing roles.
- Students: Viewing student profiles and adding boarding cards.
- Inventory: Viewing, adding, and editing the inventory of your GPS devices, listed by ESN.
- Inspection Setup: Creating an inspection form and publishing it to your MDTs.
- Locations: Adding, editing, and deleting locations, plus exploring the Locations screen.
- Zone Categories: Learning about zone categories, adding new ones, editing their properties, and assigning users to them.
- Zone Speed Rules: Creating speed limits for specific locations that will trigger the Zone Speeding event.
Here Comes the Bus
The following are links to Here Comes the Bus app videos:
- Creating a HCTB Account Using a Mobile Device: Creating a new Here Comes the Bus account on a mobile device.
- Logging In and Out of HCTB on a Mobile Device: Logging in and out using the HCTB app.
- Tracking Your Student's Bus and Other Features on the Map Screen: Tracking your student's bus using the app, plus navigating the features of the Map screen.
- Checking Your Current and Past Push Notifications: Viewing your current and past notifications using the app.
- Changing When You Receive Notifications on a Mobile Device: Editing how soon you receive email and push notifications of bus arrivals using the app.
- Turning On and Off Specific Push and Email Notifications: Changing which events trigger your email and push notifications using the app.
- Adding or Removing a HCTB Student Using the App: Adding a new student to your account on a mobile device, plus deleting a student.
- Adding and Removing an Email or Mobile Device/Push Contact Using the App: Adding a new email address or new cellular device as a push contact, plus deleting those contacts.
- Using Bus Pass to Scan On or Off Your Bus: Scanning on or off your bus using Bus Pass on a smart device. (This video is for students.)
These videos demonstrate using the Here Comes the Bus website:
- Creating a HCTB Account on a Computer: Creating a new Here Comes the Bus account using the website.
- Using Here Comes the Bus on Your Computer: Using the HCTB website, including logging in and out, tracking the bus, updating and viewing notifications, and changing account settings.
Student Ridership
If your school district has the Student Ridership module, you will find these videos helpful:
- Ridership Fleet Tracking: Using the Fleet Tracking screen to view Ridership data.
- Rider History: Mapping where and when students scanned on and off their school bus during a specified period of time.
- Ridership Attendance: Viewing route attendance information, including how many times students scanned on and off the bus in the chose time frame.
- Ridership Monitor: Watching fleet vehicles that are transporting students in real time on a map and seeing how many students are currently on each bus.
- Ridership Reports: Viewing student scan history information.
- Bulk Loading Students: Bulk loading student information. Note that you do this only if you have no routing system set up to import your data.
Time and Attendance
You can find videos about the Time and Attendance (TAA) module at the links below:
- TAA Work Monitor: Monitoring which employees are clocked in and out in real time, plus checking if they are on time, late, or at risk of being late.
- TAA Absences: Checking previously entered absences and adding time off for your employees.
- TAA Attendance Event Types: Setting up Attendance Event types, which is a points-based system you can use to measure employee performance (in terms of your attendance policy).
- TAA Punch ID Assignment History: Viewing your employees' current and past punch IDs.
- TAA Employees: Viewing and adding employees to the TAA system.
- TAA Time Cards: Viewing and editing your employees' time cards.
- TAA Group Shifts: Adding a shift for multiple employees at once.
- TAA Shift Exceptions: Finding and fixing clock-in/out errors to clean up your employees' recorded shifts.
- TAA Shift Analyzer: Adding time to certain employees' shifts based on jobs performed due to special circumstances.
- TAA Schedules: Creating and assigning schedules to your employees.
- TAA System Settings - Calculations: Setting default TAA parameters, such as how shifts are handled and how time is accumulated.
- TAA System Settings - Rounding Rules: Creating rules for how rounding will be applied to employee shifts, plus assigning employees to the rules.
- TAA System Settings - Work Day: Setting the first day of your payroll work week.
- TAA Employee Types: Adding employee types (classifications for your workers), such as Driver or Bus Monitor, plus assigning multiple employees to your employee types at once.
- TAA Departments: Creating departments and assigning your employees to them.
- TAA Job Types: Configuring new job types for your employees to use when logging in.
- TAA Attendance Event Types: Setting up Attendance Event types, which is a points-based system you can use to measure employee performance (in terms of your attendance policy).
- TAA Holidays: Adding school holidays for your employees.
- TAA Employee Fields: Viewing, adding, and editing the employee fields that will appear on the employee data screen.
MDTs
The following are links to MDT videos:
- Logging In and Out: Logging in and out.
- Using Route Service: Choosing and running a particular route using Route Service.
- Searching for a Route: Searching for a route.
- Using the MDT Menu: Exploring the MDT menu options.
- Transferring: Transferring between job types, from one bus to another, or to the TAA Portal.
- Viewing and Approving Your Time Card: Checking and approving your time card.
- Performing and Reviewing Inspections: Performing an inspection and reviewing past inspections.
- Sending and Receiving Messages: Sending, reading, and replying to messages.
- Using Student Ridership with Boarding Cards: Enabling Student Ridership Verification and viewing student scans.
- Using Student Ridership Without Boarding Cards (Special Education SR): Marking students on or off the bus using the MDT manifest, plus entering your signature for Medicaid reimbursement.
- Viewing Inspection Results in the K-12 Site: Exploring the Inspection Results screen and details of an individual inspection; viewing and editing work orders; and running inspection reports.
These videos cover Navigation:
- Using Navigation on the MDT: Using Navigation to follow your route on a map, stop by stop.
- Viewing Navigation Data in the K-12 Software: Viewing Navigation information in the software, including the path Navigation has plotted between stops/waypoints on the map.
- Using Point-to-Point Navigation on the MDT: Using Navigation to give you directions to an entered location (such as for a field trip).
- Installing an SD Map Card into the MDT and Enabling Navigation Audio Alerts: Inserting an SD card and turning on the Navigation audio alerts.
RMA
The following video explains why the RMA process changed and how to go about starting your return:
- CalAmp's New RMA Process: Performing an RMA (return merchandise authorization).